"Disasters may ruin your day, but they do not have to ruin your stuff!"

Tips for when a Disaster Strikes

Time is always one of the most crucial aspects of any disaster for all parties.  Most of the tips involve the management of time to minimize damage, minimize expense, and minimize downtime and business loss. 

  • If you are a Restoration Professional, Insurance Professional, or a business with large amounts of contents or documents, one of the best things you can do to manage a disaster is to build a relationship with us before a disaster strikes.  This saves response time, ensures on-site services as fast as possible to minimize damage, allows for good communications and procedures, as well as prioritizing of special items or items needed restored quickly.
  • Even if you do not have a relationship in place, “time is of the essence”.  Items such as odor, mildew, mold, moisture, corrosion, contaminants, and even how an item is sitting can all cause tremendous secondary damage that can even be worse than the primary damage caused by the disaster.  It can also mean the difference between restoration, replacement, or complete loss.
  • Do not turn on electrical equipment that you think could be damaged.  Additionally, prompt action may be the only way to offset acids that will corrode metal surfaces when moist.  This can lead to failure in the future.
  • Use of our inventory system before a disaster will make the best of your situation.  If you do not have your items inventoried, the sooner we can come in and document your loss, the more likely you are to not lose items to theft and to ensure the insurance claim is accurate.  This is especially important with heirlooms or memorabilia that is not replaceable.
  • Stress is always a big part of a disaster.  You will be amazed at how much stress can be relieved when you realize what we can do.  This is another reason to move quickly in order not to worry about things that are restorable.
  • Often you need to have your contents removed as soon as possible so that your Restoration Professionals can be working on your structural restoration.  Additionally, our inventory process will record which rooms your items belong in.  This makes the return process much better after the restoration.   The longer it takes to pack out your structure, them more likely item will be relocated by emergency response personnel. 
  • Another issue is the security of your contents.  When they are with us, we maintain the appropriate control to ensure no losses.  In disaster areas, it is not unusually to see looting or other security issues.  This is especially problematic if dealing with privacy issues such as medical records, legal records, prison records, etc.
  • In some cases, restoration of your structure is not possible in a quick period of time.  This is another reason to get your contents off-site and stop the degradation quickly.
  • Your personal safety may be at risk if you are going to a disaster site to check on your contents.  With the contents stored with us, there is no risk if you realize you need something or need to check on the status of something.
  • With commercial clients, all of this needs to be coordinated quickly and effectively to minimize the negative impact on operations.

These are just a few thoughts and tips to keep in mind when dealing with a disaster.  You may have many more questions and would like to speak with someone that can help.  Southeast Contents, LP has tremendous expertise in all aspects of the restoration process.  By understanding all areas of restoration, it helps us to best serve you when it comes to contents.  If you are an owner, a Restoration Professional, or an Insurance Professional, we understand all aspects and positions when it comes to restoration and we bring solutions to the issues you are facing.